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Pepco reminds customers of important energy assistance available in the District of Columbia and Maryland to help meet their energy needs. With hundreds of thousands of people impacted by the ongoing federal government shutdown, Pepco is taking steps to expand awareness of the programs in place to help customers stay energized through temporary or extended financial hardship.

Pepco works closely with state, federal, and nonprofit partners to ensure they have the information and support they need to help customers manage their energy expenses during times of hardship.

• LIHEAP, the Low-Income Home Energy Assistance Program. LIHEAP provides grants in varying amounts based on a household’s income size, type of fuel, and type of dwelling, with no pay back required. District residents can apply for assistance online though the Department of Energy and the Environment website or by calling 311. Maryland customers can apply for LIHEAP energy assistance through the Department of Human Services website, by visiting a Local Energy Assistance Office, or by calling the Maryland Department of Human Services Office of Home Energy Programs at 1-800-332-6347.
• The Utility Discount Program (UDP) assists low-income District residents reduce their utility costs. Eligible customers may receive a discount of up to $475 per year on their electric bill ($300 per year if non-electric heat). District residents can visit the Department of Energy and the Environment website at doee.dc.gov to apply online or calling 3-1-1 to schedule an in-person appointment.
• The Greater Washington Urban League provides up to $500 in assistance to eligible customers facing disconnection. Customers can call (202) 265-8200 or visit www.gwul.org.
• The Electric Universal Service Program (EUSP) helps eligible customers pay for a portion of their current electric bill. The Arrearage Retirement Assistance (ARA) program helps customers with large, past due electric and gas bills. If eligible, customers may receive forgiveness of up to $2,000 towards their past due bill. The Utility Service Protection Program (USPP) is designed to help low-income families during the heating season. Information regarding these programs can be found on the Maryland Department of Human Services Office of Home Energy Programs website or by calling 1-800-332-6347.
• Pepco customers with a disconnection notice or who currently have service disconnected can receive a grant up to $1,000 once a year through the Pepco Washington Area Fuel Fund Partnership administered by the Salvation Army. Customers in the District of Columbia (wards 1-6) call (202) 332-5000 or (wards 7-8) call (202) 678-9771. Prince George’s County residents can call (301) 277-6103 and Montgomery County residents can call (301) 515-5354 for assistance.
• Through Pepco’s Gift of Energy program, anyone can make a payment towards a friend or family member’s energy bill. The gift will appear on a future bill as a credit to the recipient's account.